Reviewable and GitHub Enterprise

Choices, choices

A Reviewable post written by Piotr Kaminski.By: Piotr Kaminski
Published: Thursday, January 18, 2024

Say your company is on GitHub Enterprise (aka the enterprise variant of github.com) and you'd like to start using Reviewable. That's an awesome idea if I say so myself! But... which variant of Reviewable should you go with?

You have three perfectly valid options to choose from. Here's how they differ:

BusinessEnterprise ManagedEnterprise Self-Hosted
GHE variantsGHE Cloud onlyGHE Cloud and GHE Server*GHE Cloud and GHE Server
LocationUS data centerData center near youCompletely up to you
SharingMulti-tenantDedicatedDedicated
Admin responsibilityReviewableReviewableYour IT department
Database securitySecurity rulesSecurity rules and encryptionSecurity rules and encryption
SOC 2 certificationNoNot yetYes
SupportChat and emailChat, email, and shared Slack channelChat, email, and shared Slack channel
Feature updatesContinuous updates with the latest featuresStable versions only; influence on roadmapStable versions only; influence on roadmap
AnalyticsNoneRaw analytics feedRaw analytics feed
Pricing$16 per contributor/monthNegotiated per seat pricing, plus a hosting chargeNegotiated per seat pricing (same for Managed or Self-Hosted)
BillingMonthly or annual by card, or annual invoicedAnnual invoicedAnnual invoiced
AgreementStandard Terms of ServiceNegotiableNegotiable
SLABest effortNegotiableNegotiable

* For Enterprise Managed the GHE Server needs to be reachable from the internet by the Reviewable instance and vice-versa. If that's not feasible or acceptable then only Enterprise Self-Hosted will work for you.

Only you know what's important for your use case (and complies with company policy!) but hopefully the table above helps orient you a bit among the options. Please don't hesitate to get in touch if you'd like to discuss the fine details, though.